Support

Frequently Asked Questions

Common questions, straight answers.

How long does it take to receive a price?

Once we receive the watch details and photos, we usually respond within 24 hours with a price indication.

When do I get paid?

If the watch is accepted after inspection and the price is agreed, cleared payment is made before the watch leaves your possession.

Do I need box and papers?

Box and papers can add value, but they are not always required. We buy selected watches with full sets, partial sets and watch-only examples depending on the model and condition.

Is the process private?

Yes. We do not publicly list your watch or circulate your personal information unnecessarily.

Do you buy outside Sydney?

Yes. We work with sellers across Australia. Sydney appointments are available by arrangement, and interstate sellers can contact us to organise a secure process.

What brands do you buy?

We buy selected watches from Rolex, Patek Philippe, Audemars Piguet, Richard Mille, Vacheron Constantin, Cartier, Omega, Hublot, IWC, Jaeger-LeCoultre, Tudor, Breitling and other luxury brands.

Do I need ID?

ID and proof of ownership may be required before completing a purchase. This protects both parties and helps ensure a secure transaction.